You can cancel your free tickets to an event before the event starts. Go to "Tickets," select your order and choose "Cancel Order". If you want to cancel a single ticket in your order, contact the event organizer.
NOTE: If you paid to attend, request a refund from the event organizer instead.
1. Go to your order.
Log in to your Eventbrite account. Then go to "Tickets" and click on your order.
2. Choose "Cancel Order".
- Desktop — Select 'Cancel Order" (next to your order details). Then choose “Yes, cancel this order".
- Eventbrite app — Select the three-dot menu in the upper right corner and tap “Cancel order”.
3. Check for an email from Eventbrite.
The attendee and event organizer receive an email to confirm cancellation.