* Request a refund

Full article: https://www.eventbrite.com/support/articles/en_US/How_To/can-i-get-a-refund?lg=en_US

Third party event organizers create and manage the events on Eventbrite. They are responsible for setting a refund policy and issuing refunds. If you want a refund for your tickets, send a request to the organizer of the event.

 

Request a refund directly from your Eventbrite account

Eventbrite automatically creates an account with the email address you used to purchase a ticket. If refund requests are allowed, you’ll see the option to request one in your account:

1. Log in to Eventbrite.
2. Go to "Tickets" in your account. Select the ticket you want a refund for.
3. Click "Request a refund". 
4. Enter your details and submit your request. 

Click “Contact the Organizer” if you don’t see the option to request a refund or you have a question about the status of your refund request.  

You purchased tickets for an event that was cancelled

Make sure you meet all the requirements below:

• You already contacted the organizer and they have either not responded or denied your request 
• The event was cancelled within the last 45 days (not postponed or rescheduled)
• The organizer used Eventbrite Payment Processing to process your payment

If you meet the requirements, ask for a refund through this refund request form.